Why File Emails?

Good filing systems generally make things easier to manage.

Being able to retrieve emails quickly and easily, and attachments, not only can save a lot of time and bother, but it can greatly help in difficult discussions with clients (or suppliers).

More specifically:-

Productivity

Reduce time where it is necessary to retrieve old emails and attachments.

Project Management

Increase effectiveness, where knowing the audit trail of communications is important.

Legal

Knowing the full story (including communications by other staff) can help in any disagreements of misunderstandings.

Compliance

Efficient and complete email filing may be part of an ISO certification.

Security

Saving emails in more than one software platform (i.e. other than Outlook) adds to back-up safety.